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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Janie Zeidel

March 2, 2023

5  out of  5 rating by Janie Zeidel
"Lucinda is a wonderful person who really cares and helps when you need her. Always a joy to talk to her and the team."


January 26, 2023

5  out of  5 rating by RR G
"We had been going about our home and auto insurance needs all wrong for decades. We wasted valuable time and money by constantly raising and lowering coverage amounts as we chased the perfect balance between cost and risk exposure. Truth is, we had no idea what we were doing. Lucinda and Richard Lonie took over and eliminated all the guesswork, stress, and waste. They paid close attention to our needs and looked out for our best interests in selecting the right coverage at a price that made sense for our specific financial situation. And on top of that, their customer service is professional, genuine, and very hospitable. They truly make us feel valued as a customer. Thanks to the Lonies, insurance is one major pain we no longer have to worry about shopping around for every six months. Now if they could offer tax preparation services too... ;)"

Nancy C o o g a n

January 20, 2023

5  out of  5 rating by Nancy C o o g a n
"My family and I have been customers for 20+ years and we could not be more happy having Lucinda and team as our insurance agents. Lucinda provides the most outstanding and professional customer service. We highly recommend doing business with Lucinda and the State Farm team!! You will not be disappointed! 👍🏻"

Dean Schiavo

January 14, 2023

5  out of  5 rating by Dean Schiavo
"I met Richard and Lucinda 15 years ago when looking for vehicle insurance with State Farm. Over the years they have covered me with business, home and personal insurance. The few times I have had the opportunity to work with Richard he has been professional and very pleasant. I have remained a loyal customer because Lucinda continues offering excellent pricing and always makes my day. She has the cutest voice and makes me feel like I'm her only customer every time I call! State Farm always pays out on every claim I've had with them and I couldn't be happier with the whole package."

Jo Fitzpatrick

January 14, 2023

5  out of  5 rating by Jo Fitzpatrick
"I have been working with Lucinda Lonie off/on all day today (Woodland Hills, CA office) & I want to say she does a fantastic job in the customer service area! Her upbeat/friendly voice on the telephone and her quick responding to my requ at for a document related to my insurance was THE best! It seems that there are many employees who don't really care much about customers these days, but NOT Lucinda. Thank you very much Lucinda for what you do & how you do it! It's SO appreciated! 👍"

Michael Ward

January 12, 2023

5  out of  5 rating by Michael Ward
"Richard and Lucinda Lonnie are the best insurance agents I’ve ever had. Professional, friendly and just really good people who know their business and have always taken great care to provide excellent service."


January 9, 2023

5  out of  5 rating by fandrewscott
"Fantastic service by fantastic people. Every place of business should take lessons from them. 6 stars!"

Jennifer McComb

January 4, 2023

5  out of  5 rating by Jennifer McComb
"So incredibly helpful and smart. If you need to work stuff out, they really work with you. Very rare."

Ariel Dresser

December 16, 2022

5  out of  5 rating by Ariel Dresser
"This is the BEST STATE FARM office ever! Lucinda has been taking care of my mother and I since I was a little girl. My mom says the office took care of her mother as a client. 3 Generations of great customer service, and we have always considered Lucinda a trusted family friend! Love this company for my insurance and I love their customer service! Where is the 10 star button?! It doesn't get better than this! Personal service is a lost art nowadays, but this office has remained consistent in excellence for 3 decades that I can remember. I know my mother would say the same! I imagine my grandmother would be tipping her hat on this as well! After all, it's not often one can say, "they are taking care of my family"! Here's to generational customer service! 10 STARS in my book!"

Jen L

December 16, 2022

5  out of  5 rating by Jen L
"I've been with Richard Lonie's State Farm office for more than ten years. Lucinda is amazing, she's cheerful and helpful. She's helped us through changing cars, adding kids to our policy, and many other things over the years. Richard helped my husband get his business insurance going and answered our endless questions. They follow up with us to make sure the insurance we carry is up-to-date with our current needs. And we're thankful to work with a consistent business that cares and is always there to help us when we need them."


August 4, 2022

5  out of  5 rating by T L
"I really love this agency. Always prompt friendly customer service. They helped me with a difficult claims issue and I couldn't be happier."

**Bad_ Ash**

March 10, 2020

5  out of  5 rating by **Bad_ Ash**
"Excellent State Farm agency! Have only been with them a few months, but any time I have a inquiry or want to make a payment over the phone, Lucinda is SO helpful and very kind! Highly recommend!"

Steven Cordrey

January 22, 2020

5  out of  5 rating by Steven Cordrey
"Amazing organization have always been there for me and I'll regards they always look out for you and they always looked out for your best interest I highly recommend them"