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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cary Colman

June 3, 2026

5  out of  5
rating by Cary Colman
"I've used Richard Lonie's State Farm Insurance office for my home owner's and car insurance for many years. The staff is friendly, responsive to my needs, and easy to work with."
We responded:
"Thank you so much for the 5-stars, Cary! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Richard Lonie’s Team anytime."
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Marc Eisenman

June 2, 2026

5  out of  5
rating by Marc Eisenman
"I’ve been with Richard Lonnie for 20+ years. He and his staff have provided excellent insights and service for my life, home and auto, and business insurance needs. I highly recommend you give Richard’s office a call if you’re looking for coverage."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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tracy coogan

May 30, 2026

5  out of  5
rating by tracy coogan
"The best agent ever! Always helpful!"
We responded:
"Thank you so much for your kind review. We really appreciate you choosing us and being such a loyal customer. We’re glad we could help with forwarding everything to your insurance—if you ever need anything else, we’re here for you. Thanks again!"
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Rob DeSantis

May 28, 2026

5  out of  5
rating by Rob DeSantis
"Thanks again for the prompt and friendly service!"
We responded:
"Thank you so much for your kind words! "
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JIN HEE LEE (JIN)

May 22, 2026

5  out of  5
rating by JIN HEE LEE (JIN)
"Lucinda has been my agent for a decade, and she’s one of the best. She’s incredibly kind and responsive."
We responded:
"Thank you so much for your wonderful review! We’re truly grateful for your kind words about Lucinda. It means a lot to know she’s been incredibly helpful and responsive, and we’re so happy she’s been able to support you over the years. We also appreciate you being part of our State Farm and Agency family for so many years. Thanks again—we look forward to continuing to serve you!"
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Mindy Lisle

May 21, 2026

5  out of  5
rating by Mindy Lisle
"Lucinda and Richard are top notch. I mostly deal with Lucinda and she is such a doll, always so easy to work with and very helpful."
We responded:
"Thank you for sharing such a kind review! We’re so glad to hear you’ve had a great experience with Lucinda and our team. Lucinda truly is a pleasure to work with, and we appreciate you taking the time to recognize how easy and helpful she’s been. We’re also grateful you’ve been part of our agency and State Farm family for so many years. Your trust means a lot to us, and we look forward to continuing to serve you for years to come."
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CLEAR 305 INC

April 15, 2026

5  out of  5
rating by CLEAR 305 INC
"I've been with State Farm for over 10 years and have always received excellent customer service. Whenever I call, Lucinda Lonie answers the phone and is extremely helpful. She even calls to remind me when my bill is due, which I sincerely appreciate. I've never had a problem with State Farm or with Lucinda Lonie."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you’ve had such a great experience with State Farm for over 10 years. We’re especially glad Lucinda Lonie has been there to help whenever you call—and that her bill reminders have been appreciated. Thanks again for choosing us. We truly value your trust!"
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Trenton Nascimento

April 15, 2026

5  out of  5
rating by Trenton Nascimento
"Rich & Lucinda are absolutely amazing, and are always so helpful. They helped get my retirement set up in a way that made so much sense. Lucinda is always so quick to answer questions about my auto insurance coverage. They are the best team! 10/10 would recommend."
We responded:
"Thank you so much for the super kind review! We are truly grateful you took the time to share your experience. We’re so glad we could help you get your retirement set up in a way that made sense—and that Lucinda has been quick to answer questions about your auto insurance coverage. You’re part of what makes our job so rewarding. We’re all cheering you on, and we truly appreciate you recommending our team! 💛"
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Sandra Adams

April 14, 2026

5  out of  5
rating by Sandra Adams
"I have been with State Farm for many years and Lucinda has been absolutely fantastic. She has been so helpful throughout the years.And has always given me her undivided attention. Whenever I call and if I ever have questions, she's always there to answer the phone right away.And to get back to me right away, if she is not available. She's absolutely amazing."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with State Farm over the years. It’s fantastic to know that Lucinda has been there for you every step of the way, providing quick and efficient support. We truly appreciate your loyalty and kind words – they mean the world to us! If you ever need anything, we’re always here to help. Thanks again for being such an amazing part of the State Farm family! 😊🚗🏡"
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david ferrante

April 2, 2026

5  out of  5
rating by david ferrante
"Rich and Lucinda have walked my husband and I from the policy purchase phase to the claims resolution stage. They make sure we’re informed about all proper riders and policy choices that fit our sometimes complicated life, and have educated us about all varieties of policies to make sure we are covered and taken care of. They’re more like family than brokers and as an attorney and a therapist we trust them with every decision about which they advise us. We have one less, and very large, burden to worry about. 10 stars wouldn’t be enough to rate them. They also happen to be friendly and funny, and I wouldn’t trust my policies and policy making g decisions to any other team. David Ferrante-Alan"
We responded:
"Thank you so much, David, for your incredibly kind and thoughtful words! It truly means the world to us to know that we’ve been able to support you and your husband through every step of your insurance journey. We’re honored to have the privilege of working with such wonderful professionals like you. We look forward to continuing to serve your insurance needs—and nurturing this friendship—for many years to come. Here’s to peace of mind and partnership ahead!"
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Chris Witham

March 31, 2026

5  out of  5
rating by Chris Witham
"Rich and Lucinda were extremely helpful with our condominium unit owner’s policy. Not only were they very knowledgeable about each element of the policy, but they pointed out options that I had not considered. I will definitely recommend them to friends and family."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that we were able to provide knowledgeable guidance and help you explore all your options. It means a lot to us that you’d recommend them to your friends and family. We truly appreciate your trust and support! "
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Lonnie Lardner

March 28, 2026

5  out of  5
rating by Lonnie Lardner
"Rich and Lucinda make you feel cared for 24/7. Always accommodating, packed with TLC!"
We responded:
"Thank you so much for your wonderful words! We’re truly grateful to have you not only as a valued client but also as a friend over all these years. It’s been our pleasure to take care of your insurance needs, and we look forward to continuing to be here for you for many years to come. Your trust and support mean the world to us!"
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edgar nino

March 11, 2026

5  out of  5
rating by edgar nino
"The only thing I can say is the Agents are great and I have received the best service ever. Quick respond for any question"
We responded:
"Hi Edgar, Thank you for your wonderful feedback! We're so happy we could provide you with excellent service and quick responses. We're always here whenever you need us!"
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dana riccard

February 23, 2026

5  out of  5
rating by dana riccard
"The Lonies have provided us excellent personalized service for years. When State Farm considered cancelling us a couple years ago, they contacted us way in advance to let us know. Luckily, State Farm gave us another year. After the Palisades Fire, we were again looking at cancellation, and extremely expensive and mediocre homeowners coverage. Lucinda called us this week to say State Farm has once again extended our policy. We can only hope the State of California figures out the Insurance mess, so that we don't have to worry about cancellations every year."
We responded:
"Thank you so much for your kind words and for being a loyal customer! We truly appreciate your trust and support over the years. We're here for you and hope for smoother times ahead!"
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Suzette Simon

February 17, 2026

5  out of  5
rating by Suzette Simon
"Speaking with Lucinda has been a pleasure. She is knowledgeable and professional. With our economy rising rapidly, she was able to lower my auto insurance. Gold stars for Lucinda!"
We responded:
"Hi Suzette. Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Lucinda was able to assist you with your auto insurance needs and make the process smooth and enjoyable. She truly is an asset to our team, and your feedback reinforces the great work she does. If you need any further assistance or have questions in the future, don't hesitate to reach out. Thanks again for the gold stars – they mean the world to us! 😊"
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Isabella M

February 13, 2026

5  out of  5
rating by Isabella M
"If you’re looking for a State Farm agent who is reliable, knowledgeable, honest, and truly personable, look no further. Richard Lonie and his team have been our family’s trusted insurance professionals for nearly 20 years, and they have never once fallen short. They consistently take the time to answer our questions, thoroughly review our policies, and ensure we’re always up to date and properly covered. Every time we call, Lucida greets us with warmth and a genuine smile you can hear in her voice, instantly making us feel confident and secure in the guidance she provides. This is a team that truly cares about their clients, hands down the office you want on your side."
We responded:
"Thank you so much for being such a wonderful part of our agency family for nearly 20 years! We truly appreciate your kind words and are grateful for the trust you’ve placed in Richard, Lucinda, and our entire team. We look forward to continuing to take great care of you and your family for many years to come!"
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Danielle Riggen

February 10, 2026

5  out of  5
rating by Danielle Riggen
"I have always gotten great service with this office. They remember who you are and they are very knowledgeable about my insurance policies. I had gotten in a wreck one time and they were on it. They helped me through the whole process."
We responded:
"Thank you so much for your kind words! We're grateful for your trust and happy we could support you when you needed us most."
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keith stubbs

February 4, 2026

5  out of  5
rating by keith stubbs
"All went well and dependable agency. Thanks"
We responded:
"Thank you for your kind words! We're glad you had a great experience with us."
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Mackenzie Trask

January 7, 2026

5  out of  5
rating by Mackenzie Trask
"If anybody is looking for someone nice to speak to on the phone, that has a sweet soul and very helpful, This Office branch is the best. Lucinda has been taking care of all of our auto insurances as well as Renters insurance. I’ve been with This branch since 2016. Almost 10 years. They communicate very well to their clients. They’re very personable. They send me birthday cards every year, They even sent me a $10 In-N-Out gift card a few years Back for my birthday! If you live in the valley and Looking for another insurance, State Farm is where I’m at. Richard Loine’s office in Woodland Hills located off Ventura and Farralone Ave. I wish I could add more stars because they need 1000 more. Thank you for all your help lucinda, and I believe Sally (I think that’s her name), for all your kindness💛"
We responded:
"Thank you so much for your wonderful review and kind words! We're thrilled to hear that Lucinda, Suzie, and the entire team have made such a positive impact over the years. Your great review means the world to us, and we’re grateful to have you as part of our State Farm family. Looking forward to continuing to serve you for many more years to come! "
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Todd Liberman

December 10, 2025

5  out of  5
rating by Todd Liberman
"Richard Lonnie State Farm office in Woodland Hills is fantastic. I’ve been a client for a number of years now couldn’t be happier. Lucinda is wonderful. Anything I need she’s right on it. She even reminds me when my payment is due. I’m so happy to know her and so happy with the service recommend them highly."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Lucinda has provided you with such fantastic service over the years. It's great to know that Lucinda's attentiveness and reminders have made your experience even better. We truly appreciate your kind words and your recommendation means a lot to us. We're here for you anytime you need—thanks again for being a valued client!"
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Marie Ritz

December 6, 2025

5  out of  5
rating by Marie Ritz
"Lucinda is the best! Their office is very responsive and always gets the job done."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lucinda and the team were responsive and got the job done. We truly appreciate your support!"
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C Konat

November 24, 2025

5  out of  5
rating by C Konat
"Richard Lonie has been my State Farm agent for over 20 years. Richard, Lucinda and the staff have always been very accommodating to both myself and my family members. I’m confident that their policy suggestions are what is best for our situations which is why I have referred them to other family members and friends. Also, I have found that policy bundles and loyalty discounts have truly paid off because my current premiums can’t be beat!"
We responded:
"Thank you so much for sharing your experience! We’re honored to have been your trusted State Farm team for over 20 years. Lucinda and the entire staff truly appreciate your kind words and referrals – it means a lot to us. We're glad to hear that our policy recommendations and discounts have made such a positive difference for you and your family. Your continued trust and loyalty inspire us to keep providing the best service possible. Please don’t hesitate to reach out anytime – we’re always here to help!"
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Domenico Longo

November 14, 2025

5  out of  5
rating by Domenico Longo
"The best car insurance I ever had. And my friend and coworker had stated the best insurance ever."
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your friend had such a great experience with our car insurance services. It’s our pleasure to provide the best coverage and support for you both. If you ever need anything else, we’re always here to help! 😊🚗✨"
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Andrea Kay

November 6, 2025

5  out of  5
rating by Andrea Kay
"I have been taking care of my Life Insurance with Lucinda for 16 years. I always feel like I have experts taking care of my family. More than that, Lucinda calls me with advice if a change in plans could serve me better. And at a good price. I appreciate them! Andrea"
We responded:
"Hi Andrea! Thank you so much for your wonderful review. We’re truly honored to have been taking care of your life insurance needs for the past 16 years. It means the world to us to know you feel supported and confident that your family is in expert hands. Lucinda and the whole team are committed to keeping you informed and finding the best options for you—always with your best interests at heart. We appreciate your kind words and look forward to continuing to serve you for many more years to come! 😊🌟"
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Gail Sammons

October 25, 2025

5  out of  5
rating by Gail Sammons
"Lucinda is always super helpful with any questions I have. She is always very cheerful when I call to make a payment. Would highly recommend her and her husband."
We responded:
"Thank you so much for your kind words! Lucinda’s cheerful spirit truly brightens our days, and we’re thrilled to hear she’s made your experience so positive. We’re grateful for your recommendation and for being such a wonderful part of our community. Looking forward to assisting you again soon!"