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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Domenico Longo

November 14, 2025

5  out of  5
rating by Domenico Longo
"The best car insurance I ever had. And my friend and coworker had stated the best insurance ever."
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your friend had such a great experience with our car insurance services. It’s our pleasure to provide the best coverage and support for you both. If you ever need anything else, we’re always here to help! 😊🚗✨"
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Andrea Kay

November 6, 2025

5  out of  5
rating by Andrea Kay
"I have been taking care of my Life Insurance with Lucinda for 16 years. I always feel like I have experts taking care of my family. More than that, Lucinda calls me with advice if a change in plans could serve me better. And at a good price. I appreciate them! Andrea"
We responded:
"Hi Andrea! Thank you so much for your wonderful review. We’re truly honored to have been taking care of your life insurance needs for the past 16 years. It means the world to us to know you feel supported and confident that your family is in expert hands. Lucinda and the whole team are committed to keeping you informed and finding the best options for you—always with your best interests at heart. We appreciate your kind words and look forward to continuing to serve you for many more years to come! 😊🌟"
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Gail Sammons

October 25, 2025

5  out of  5
rating by Gail Sammons
"Lucinda is always super helpful with any questions I have. She is always very cheerful when I call to make a payment. Would highly recommend her and her husband."
We responded:
"Thank you so much for your kind words! Lucinda’s cheerful spirit truly brightens our days, and we’re thrilled to hear she’s made your experience so positive. We’re grateful for your recommendation and for being such a wonderful part of our community. Looking forward to assisting you again soon!"
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Bradley Cramp

October 24, 2025

5  out of  5
rating by Bradley Cramp
"Our family has worked with Richard Lonie State Farm Insurance for many years now for our home, auto and other insurance needs and I must say that it has always been an exceptional experience across the board and I could not recommend them more!"
We responded:
"We’re truly honored to have been your trusted insurance partner for so many years! It means the world to us that you’ve consistently had such positive experiences with Richard Lonie State Farm Insurance. Thank you for your heartfelt recommendation—we look forward to continuing to serve your family for many years to come!"
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Kavita Ajmere

October 16, 2025

5  out of  5
rating by Kavita Ajmere
"I cannot say enough good things about Richard Lonnie and his team at State Farm! Richard has been my insurance agent for both my auto and homeowners policies. From day one, Richard's office has always been responsive, knowledgeable, and genuinely cares about making sure I'm protected. Whether I have a quick question or need to make changes to my policies, they make everything easy and stress-free. The office staff deserves special recognition too – they're friendly, professional, and incredibly helpful every single time I call. The level of customer service from this entire office is outstanding and truly sets them apart. I honestly can't imagine trusting my insurance needs to anyone else. If you're looking for an agent who will treat you like family and provide top-notch service, Richard Lonnie is your person!"
We responded:
"Wow, thank you for such a heartfelt and glowing review! We’re beyond grateful to have you as part of the Richard Lonie State Farm family. It’s wonderful to hear that our team’s commitment to care, knowledge, and making things easy has made a difference for you. We truly believe in treating every client like family, and your kind words inspire us to keep doing our best. Looking forward to supporting you for many years ahead!"
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Kevie Williams Parker

October 15, 2025

5  out of  5
rating by Kevie Williams Parker
"This is a great agent - especially Lucinda!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lucinda made such a positive impression. She truly loves helping our clients and your feedback means the world to us. We'll be sure to share your compliments with her – it will definitely brighten her day! If you ever need anything else, we're always here to help. Thanks again!"
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Tal Mindel

October 6, 2025

5  out of  5
rating by Tal Mindel
"Thank you Lucinda for always being there for me and helping me out with all my questions"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lucinda has been such a great support for you. We truly appreciate your trust and are grateful to have you as a valued customer. If you ever need anything else, we're always here to help!"
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Danae Eskildsen

September 15, 2025

5  out of  5
rating by Danae Eskildsen
"5 stars! Lucinda is always so helpful and has been for many years. They are always responsive, professional and knowledgeable. It's rare to find an office you can count on. I refer them whenever I have the chance."
We responded:
"Wow, thank you for such a wonderful review! Lucinda will be thrilled to know she’s made a positive impact over the years. We’re so grateful to have clients like you who recognize our commitment to being dependable and knowledgeable. Your referrals mean the world to us, and we’re here anytime you need us—now and in the future!"
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Monica Reming

September 12, 2025

5  out of  5
rating by Monica Reming
"I have been with my State Farm Agent Richard Lonie and his Team for 20 plus years because they have always provided me with exceptional service!"
We responded:
"Thank you so much for your kind words and for trusting our Agency team for over 20 years! It’s truly rewarding to know our commitment to exceptional service has made a difference for you. We look forward to continuing to support you for many more years to come!"
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Galen Paolini

September 11, 2025

5  out of  5
rating by Galen Paolini
"I’ve been with State Farm for several years. I highly recommend this insurance company."
We responded:
"Thank you for your recommendation and for being a valued part of the State Farm family! We’re glad to hear you’ve had a positive experience over the years and look forward to continuing to serve you."
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Will Williams

July 21, 2025

5  out of  5
rating by Will Williams
"I’ve been with Richard and Lucinda Lonie for over 20 years— for my home insurance, and for my auto coverage. Through every season, they’ve consistently come through when I needed them most. What sets them apart isn’t just reliability—it’s their personal touch and genuine compassion. They treat you like more than a policy number; they treat you like family. Highly recommended for anyone who values integrity, responsiveness, and real human care in their insurance provider. Will B."
We responded:
"Thank you so much, Will! We’re grateful for your loyalty and kind words. Serving you all these years truly means the world to us!"
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Richard Choi

July 14, 2025

5  out of  5
rating by Richard Choi
"Wow, if I could tell you about how much Lucinda Lonie is the best agent I in my now 40 years of life have to e pleasure of helping me. I have been insured through various companies since I was 15 and have been taken advantage of. Lucinda has since I had the pleasure of coming into contact with has been a gem! I can say as far as letting me know the best way to potentially keep myself cover, keep my cost down, also keep me with the best benefits possible for what I wanted! I have had the pleasure of having her assistance over 4+ years. Lucinda works for a local branch which I would recommend, since they see her skills/ aptitude for customer service and knowledge. When you have an insurance issue… I would talk o Lucinda. She needs a big raise in my opinion!!"
We responded:
"Thank you so much for taking the time to share your wonderful experience with Lucinda! We’re delighted to hear how much her dedication and expertise have meant to you over the years. Lucinda takes great pride in helping each client find the right coverage while making the process easy to understand, and your kind words truly reflect her commitment. Your recommendation means a lot to both Lucinda and our entire team. We’re grateful to have you as part of our insurance family and look forward to continuing to serve you for many more years to come!"
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Daniel

June 12, 2025

5  out of  5
rating by Daniel
"I’ve been with Richard Lonie’s State Farm agency for the past few years, and their service has been nothing short of exceptional. Every interaction—whether it’s a quick question or handling a claim—has been met with professionalism, kindness, and efficiency. They truly go above and beyond to make sure you’re taken care of. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're so happy to hear you've had great experiences with our team. Taking care of our customers is what we’re all about, and we’re lucky to have you as part of the State Farm family. If you ever need anything, don’t hesitate to reach out. Thanks again for the recommendation! 😊"
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Suzette Simon

April 30, 2025

5  out of  5
rating by Suzette Simon
"Speaking with Lucinda has been a pleasure. She is knowledgeable and professional. With our economy rising rapidly, she was able to lower my auto insurance. Gold stars for Lucinda!"
We responded:
"Hi Suzette. Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Lucinda was able to assist you with your auto insurance needs and make the process smooth and enjoyable. She truly is an asset to our team, and your feedback reinforces the great work she does. If you need any further assistance or have questions in the future, don't hesitate to reach out. Thanks again for the gold stars – they mean the world to us! 😊"
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Anton The Producer

March 19, 2025

5  out of  5
rating by Anton The Producer
"Had a great experience with this agency. Lucinda was always so kind, attentive, and helpful. Any issues that I had were handled either quick or on time."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our agency. Lucinda will be delighted to know that she made such a positive impact on your experience. We're always here to help and ensure everything is handled promptly for you. Thank you again for being such a great customer!"
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RED

September 6, 2024

5  out of  5
rating by RED
"We just added a new car to our insurance, and with everything going on with Insurance these days, Rich made it effortless! Thanks Rich and Lucinda! You have a loyal customer for life!"
We responded:
"Thank you so much for your wonderful review! We are delighted to hear that our agency was able to make the process of adding your new car to your insurance effortless, especially given the current complexities in the insurance landscape. Your kind words and loyalty mean the world to us. We are committed to providing you with the best service possible and are thrilled to have you as a loyal customer for life. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you once again for your trust and support! Rich"
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Leah Christenson

September 4, 2024

5  out of  5
rating by Leah Christenson
"Richard Lonie has been our agent for years. He and Lucinda are always so helpful. Just today I added a new car on our policy in minutes. A++ service always."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that our office has consistently provided you with helpful and efficient service over the years. It’s wonderful to know that adding your new car to the policy was a smooth and quick process. We strive to make every interaction as seamless as possible, and your feedback truly means a lot to us. We deeply value your trust and loyalty, and we look forward to continuing to serve you with A++ service. If you ever need further assistance, please don’t hesitate to reach out. Rich"
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Shelley Karlowsky

August 29, 2024

5  out of  5
rating by Shelley Karlowsky
"Best service ever!! I highly recommend Lucinda! She is very knowledgeable and gives the best customer service!!"
We responded:
"Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had such a positive experience with our office. Lucinda truly is a gem, and we are very fortunate to have her on our team. Your recommendation means a lot to us, and we are delighted to know that Lucinda's knowledge and customer service made such a great impression. If you ever need any further assistance, please don’t hesitate to reach out. We’re always here to help! - Richard"
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Steve Adamsten

July 10, 2024

1  out of  5
rating by Steve Adamsten
"I don't usually leave reviews but this company is really bad! I am extremely disappointed with Richard Lonie and their relation to State Farm Insurance. My friend told me to give them a try as they provided her with a competitive quote. After calling it seems the opposite is true. Lucinda is not friendly or helpful, and they consistently provide incorrect quotes. She promises to give you a call back but never returns calls. Additionally, despite multiple attempts to contact them, they never return my calls. This lack of professionalism and poor customer service is unacceptable. I do not recommend this insurance company to anyone looking for reliable and friendly service."
We responded:
"Thank you for taking the time to share your experience. We take all feedback seriously and strive to provide the best possible service to our clients. However, we currently have no record of working with you or providing you with a quote. We would appreciate the opportunity to address any concerns you may have. Please reach out to our office directly so we can understand your situation better and assist you promptly. Our goal is to ensure that all our customers have a positive experience. Richard"
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C K

July 3, 2024

1  out of  5
rating by C K
"This State Farm agency is really bad!!!!! Lucinda Lonie quoted me a $320 for my car insurance and for the last 3 months I have been charged $525. When I call them they never pickup my calls and have been ducking my emails for several months. The reason I let it go for so long was because Lucinda Lonie stated it’s a transactional period and there was some fees charged but after the 1st month it will all adjust. Well this is the 3rd month and it has not adjusted. They have been over charging me and providing horrible customer service. DO NOT USE THESE CROOKS! Bad business ethics!"
We responded:
"Hi CK - Thank you for taking the time to share your feedback. We genuinely value your input and apologize for any inconvenience you've experienced. Our primary goal is to ensure that our policyholders feel supported and well-informed. When changes are made to an insurance policy, any associated cost increases are often spread over three months as a courtesy to help manage the financial impact. Our intention is always to make transitions as smooth and manageable as possible for you. We understand how important it is to have clarity and transparency with your insurance policies, and we're deeply sorry if this process wasn't communicated effectively in your case. Your satisfaction is very important to us, and we're committed to making this right. Please feel free to reach out to us directly so we can discuss your concerns in more detail. We're here to help and truly appreciate the opportunity to improve our service based on your feedback. Warm regards - Richard Lonie"
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Zia Amilee

June 25, 2024

5  out of  5
rating by Zia Amilee
"I am so happy with Richard Lonie with there Service and every time when I call there, someone to answer the phone right away!"
We responded:
"Thank you so much for your kind words and for taking the time to leave us this wonderful review. We are thrilled to hear that you are happy with our service and that we have been able to meet your expectations. Our team always strives to provide prompt and helpful assistance, and it is great to know that you appreciate our efforts. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to service you! "
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Christina Miraglia

June 7, 2024

5  out of  5
rating by Christina Miraglia
"The least stressful part of dealing with various car accidents and incidents over the last two decades is calling Richard Lonie’s office and talking to Lucinda (she is a delight), knowing that things will be taken care of. They have been responsive, kind, and extremely helpful in dealing with all of our insurance needs (car, earthquake, and homeowners)."
We responded:
"Hi Christina - Thank you so much for your kind words and continued trust in our services! We're thrilled to hear that Lucinda and our team have made your experience less stressful over the years. Your satisfaction is our top priority, and we're always here to help with your insurance needs. Richard"
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Barbara Clark

June 1, 2024

5  out of  5
rating by Barbara Clark
"Always so personable and super friendly!!! Wouldn’t go anywhere else! They insure my house, cars, boat, trailer… everything! Love them!"
We responded:
"Hi Barbara, Thank You for the great review. We really appreciate you trusting our State Farm agency with your insurance needs, and we look forward to many more years providing top tier service to you and your family."
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Bob Bendetson

April 17, 2024

5  out of  5
rating by Bob Bendetson
"We’ve been with State Farm/Richard Lonie for over two decades and couldn’t be more pleased. Any issue is taken care of promptly, and they always look for ways to lower our premiums. Can’t say enough positive things about everyone who works in that office."
We responded:
"Hi Bob. Thank you so much for the kind words and great review. I will make sure to share with the team and thank you the many years with State Farm."
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David Grace

September 22, 2023

5  out of  5
rating by David Grace
"I've had two very unique situations arise with auto claims. Both times Richard went to bat for me and I ended up with the ideal outcome both times. I can't recommend him too highly!"
We responded:
"Hi David. Thank you so much for the fantastic Google review. It is a real pleasure working with customers like you and I am happy our team has delivered on the promise of providing Remarkable Customer service. Thank you for being the best part of what we do every day - Richard"